If you’ve finally decided to hire a cleaning service, it means it’s time to start getting some quotes and interviewing different companies around the Manchester area. When your home is being cleaned by a company, you want to be confident that they will do the job thoroughly and efficiently the first time around. So before you sign a contract, make sure to ask these questions. And if you ever feel like a question wasn’t answered to your liking, go onto the next company. At UNI-STAR Cleaning Service, we’re confident that you’ll be satisfied with our answers and how clean your home is after each visit.
How Much Do You Charge?
This may be an obvious question to ask, but it’s one that is important to get out of the way. Be upfront about your budget needs and if the prices are too high, or aren’t comparable to other companies, move on. Having a cleaning service come to your home is supposed to make your life easier and less stressful, so the finances shouldn’t add to your worry.
Are You Licensed and Insured?
When a service is in your home, you want to feel confident that they have the necessary licenses and insurance to be there. Only hire a qualified and licensed company clean your home to ensure best practices are being followed. Insurance is necessary if an accident ever occurs in your home. Without worker’s compensation insurance, if an employee was injured, you might be responsible.
How Do We Get in Touch?
After the initial walk through and after you have signed a contract, you may not have in-person contact very frequently. Having an understanding of how both parties will communicate with each other will guarantee that everyone is happy. If you are ever unsatisfied with the cleaning service and can’t get a hold of anyone, it could turn you off to the entire process.
What’s Your Training Program Like?
The turnover rate in the cleaning service industry is fairly high, so to ensure that you are getting properly trained employees in your home, ask about the training program. A thorough program should be documented and well organized to ensure that each employee is receiving the necessary training. If there are untrained employees cleaning your home, the job will most likely not be completed correctly, which again, could turn you off to the process.
What Products Do You Use?
If you want environmentally friendly cleaning products used in your home, ask if you will need to supply them or if that is part of the service. If you do need to supply the products, make sure to note how you will be notified when they need to be refilled.
The most important thing to remember is that this could be a long-term relationship so you should feel comfortable with the company. The more questions you ask, the better you will understand the integrity of the company.
At UNI-STAR, our top priority is giving the best to our clients. Our highly trained and professional employees will only do their best every time they visit your home for a cleaning. Learn more about our cleaning service and give us a call today to schedule a free estimate.
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